01
Data Collection Practices
We collect personal data such as names, contact information, and service preferences to facilitate residential contract assistance.
The categories of data collected depend on how users interact with our services.
Privacy Policy Overview
This Privacy Policy outlines how we handle personal data in connection with our services.
Contact Information
Email
Phone
+1 236-457-2328
Address
2345 Boulevard Thimens, Saint-Laurent QC H4R 1T4
General inquiries
02
Sources of Data
We obtain data through user submissions, forms, and automated systems during the use of our services.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We utilize essential cookies for functionality and may use analytics cookies to improve user experience.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies can be managed through browser settings, allowing users to control their data collection preferences.
Users may adjust cookie preferences through browser settings at any time.
Purposes of Data Processing
We process personal data to provide services, improve user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
Data Sharing with Partners
We may share personal data with trusted partners for operational purposes, subject to strict confidentiality agreements.
Third parties receiving data are bound by confidentiality obligations.
Legal Disclosures
We may share personal data with legal authorities when mandated by law or to protect our rights.
Disclosure to authorities occurs only when required by applicable law.
User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising User Rights
Requests for exercising rights should be submitted through the designated contact methods.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant updates to this policy via email or website announcements.
Material changes to this policy are communicated through appropriate channels.